CarbonBright Return Policy

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This return policy outlines the terms and conditions associated with your subscription and is governed by the CarbonBright Master Services Agreement (MSA) executed during the order process.

For reference, please review the details below:

1. Subscription Basis
   CarbonBright offers its platform on a subscription basis, with a minimum subscription term of 12 months.
   
2. Non-Cancellable and Non-Refundable Subscriptions
   Once the MSA is signed, all subscriptions are considered non-cancellable and non-refundable for the full term of the subscription, except as explicitly provided in the MSA.
   
3. Terms Governed by the MSA
   The terms and conditions of your subscription, including any exceptions to this policy, are outlined in the Master Services Agreement.
   
4. Questions or Concerns
   If you have any questions or require clarification about your subscription, please refer to your copy of the MSA or reach out to your CarbonBright account representative for assistance.

We appreciate your understanding and commitment to partnering with CarbonBright for your sustainability journey.

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